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FAQs

Booking Policy

Our rate is per room per night, with a 2 nights minimum stay booking policy. For 1 night stays, please contact us a week before your required arrival date. Please note 1 night stays are not available in our online booking system. Please call us directly with your enquiry.

During our peak season (June to August) we only take bookings of 4 nights minimum stay. We release rooms for 2 nights minimum stay during the peak season stay, one month before the required accommodation date.

Reservations

The minimum booking policy is 3 nights. We accept bookings up to three months in advance, but for longer stays you can book up to four months in advance. We only release rooms for 1 or 2 nights, 3 to 4 days before the required date.

A £50 deposit is required. We are very happy to allow viewings of the accommodation before making a reservation. Please call to arrange a time you would like to visit.

Cancellation Policy

If you wish to cancel your accommodation, we require two days notice (by 12 noon) before your check-in date. Failure to cancel within this time-frame will result in one day’s charge (for each room booked). If you have booked a month in advance, then four days notice is required.

WI-FI

We have free Wi-Fi in all the rooms and also in our conservatory/lounge area.

Check-In

Check –in time is from 9 am to 9 pm. Please contact us if you would like to arrive outside these hours, so that we can try to accommodate you. Rooms are guaranteed to be ready by 12 noon latest. If you do arrive early and the room is not ready, you may relax in our lounge area with a tea or coffee while we clean your room.

Check-Out

Check –out time is 11am. We are able to store your bags if you have a late flight.

Children

We do not charge for children under 5 years old & can also provide cots free of charge.

Breakfast

Our accommodation is room only with out breakfast. However we do have a lounge area which has a microwave, toaster and kettle where you can prepare your own breakfast or meals.

There is also a lovely cafe called “Jacks at the Junction” which is a 5 minute walk from us that can provide breakfast or lunch at a 15% discount for our guests.

Parking

Parking is chargeable between the hours of 8:30 AM to 6:30 PM Monday to Saturday (free outside these hours).

You can pay at the machine at £3.00 per hour and the maximum stay is 2 hours. There is also a car park at ASDA (3 minutes walk from the guest house) that will give you free parking for 2 hours.

Alternatively you can buy a daily parking permit from us that will allow you stay the whole day at £7.80

We are outside the Congestion Zone And Low Emission Zone.

Smoking policy/designated smoking area

Smoking is only permitted in our designated smoking area in our garden, which can be used at any time in the day/evening.

In order for our guests to be able to enjoy their surroundings, we operate a strict no-smoking policy in all areas inside the guest house (including the use of e-cigarettes). Should a guest smoke in their room, we reserve the right to impose a £100 fine, which will be charged to their pre-authorised credit or debit card. This is to cover the cost of cleaning and fumigating the room.